When does this privacy statement apply?

This privacy statement applies to all personal data that we collect, use, share and store about you when you book a cheap flight ticket with us, when you visit our website or when you contact us. If you book the flight by partially paying the deposit (initial deposit), please note that the fare/taxes may increase at any time without prior notice. It means that the price is not guaranteed unless the ticket is issued, as the airline/consolidator has the right to increase the price for any reason. In that case, we will not be liable and the passenger will have to pay the fare/tax difference. We always recommend that you pay and issue your ticket as soon as possible to avoid this situation. In addition, if you cancel your reservation for any reason, the deposit(s) paid will not be refunded. Our website contains links to third party websites. This privacy statement does not apply to the collection of data via said websites and we are not responsible for this. See the privacy policy of the respective website (if available) for more information. This privacy statement was last modified on Sep 2022 and supersedes previous versions. We may change this privacy statement from time to time and will notify you of any changes by posting the revised statement on this website and emailing you prior to those changes taking effect

Who is responsible for your data?

DreamHolidaysltd.com has been looking for the cheapest airline tickets for you for years. We compare airline tickets from more than 500 airlines for more than 7,000 destinations worldwide. Find your tickets easily, compare prices and book your flight. DreamHolidaysltd.com is responsible for the collection and use of your personal information as further described in this privacy statement. If you have any questions, comments or complaints about the use of your personal data by Dream Holidays, please contact our customer service.

SPEACIAL REQUEST AND MEDICAL PROBLEM

If you have any special requests, please advise us at time of booking. Although we will endeavor to pass any such request on to the relevant supplier, we regret we cannot guarantee any request will be met. Failure to meet any special request will not be a breach of contract on our part. If you have any medical problem or disability which may affect your booked arrangements, you must advise us in writing at the time of booking giving full details. If we feel unable to properly accommodate your particular needs, we must reserve the right to decline/cancel your booking.

What data do we collect?

We collect five categories of personal information about you: (1) name and contact details, (2) booking information, (3) information we collect when you contact our customer service, (4) information we collect when you visit or read our website our newsletter, and (5) social media details. On the basis of privacy legislation, this data is qualified as sensitive as it relates to your health. By entering this type of information, you agree that we may collect, use and share this information with third parties for the purposes described in the sections below.

How do we use your date?

ravel Flights uses your data for three purposes: (1) to provide our services and to maintain contact with you, (2) for research to improve our services, (3) for direct marketing based on your preferences and behavior . Personal information on our website or by our travel advisor is collected for the following reasons: To be able to process your reservation, to contact you about ticket issuance. To be able to assess whether you are eligible for promotional rates or special discounts. To be able to develop and recommend the products and services based on understanding your interests and needs. To be able to offer you tailor-made services and targeted offers based on your preferences. How do we secure your data and how long do we keep it? Dream Holidays has taken technical and organizational security measures to protect your data against loss or unauthorized use, e.g. unauthorized access to data. In doing so, we consider the state of the art and the costs of implementation in order to guarantee an appropriate level of security with regard to the risks associated with the processing and the nature of the data to be protected. We will keep your data for as long as is necessary to achieve the objectives as described in this privacy statement, but in general no longer than 2 years after your last interaction with us. If we no longer need data, we destroy this data or anonymize it so that it can no longer be traced back to you.

Data Protection Laws!

We are aware of our legal responsibilities as a "data controller" and we support the principles of data protection reflected in the light of the new European legislation implementing privacy. We will make every effort to ensure that the personal information we obtain and use will always be stored, used, transferred and otherwise processed in accordance with the law.

What personal data do we obtain from you?

We may share this information with related airlines, relevant companies and/or credit card companies, banks to verify credit information. In addition, we may use your personal information (expect credit card information) • To register you for and send you newsletters (if you have chosen to do so) • To conduct market research and business development • To provide you with information about products and promotions that maybe you are of interest to us • regarding surveys related to our products and the site Your personal information is protected and will not be passed on to third parties. However, we may also disclose your personal information if, in our opinion, disclosure is required by law. marketing We may use your personal information from time to time to send you email messages or marketing materials about our services. These e-mail messages may contain features that help us ensure that you have received and can access the message. You may unsubscribe from receiving such marketing emails at any time at no charge by clicking the "unsubscribe" message in the subject line or by following the instructions in marketing communications.

Disclosure of your personal information

We do not store credit card information or share customer information with third parties

Use of cookies

We use "cookies" and other types of tracking software to personalize your visit to our site and improve your experience by better understanding your specific interests and customizing our pages for you. Cookies are small amounts of information that are stored in your browser so that the server can later remember certain information, for example the country of residence you chose when you first visited our site. To help us improve the design of the site to better meet the needs of our visitors, tracking software is used to track traffic patterns and site usage. No personal identification information is recorded during this process. Our site requires the use of cookies to function properly. If you do not want these cookies to be used, please note that our site may not work properly. It does not extract any information from your hard drive and does not steal any personal information.

Policy changes

We reserve the right to change, add or remove sections of this Privacy Policy at any time in our sole discretion. This may be to consider changing requirements, such as changes in technology or legislation, so we would request that you check this policy regularly to be aware of such revisions.

Privacy questions

If you have any questions about this policy, or would like to update your information, please contact us using the contact form on our site. Thank you for visiting DreamHolidaysltd.com.